Negligent Hiring: How to Avoid Horror Stories

Negligent Hiring: How to Avoid Horror Stories

Negligent hiring and retention is a deadly weapon in the arsenal of plaintiff lawyers seeking recovery for their clients. When a lawyer prepares a lawsuit, every possible gun in that arsenal is brought out, fully primed and loaded. In case one doesn’t hit the target...
The Hard Case of Soft Skills in Personnel Selection

The Hard Case of Soft Skills in Personnel Selection

One of the most frustrating arguments I keep having with some new clients is about the critical importance of evaluating candidates’ soft skills (personality-related attributes) – even more so than focusing on their hard skills (technical or administrative...
Hiring Sales Representatives: Focus on Behavior

Hiring Sales Representatives: Focus on Behavior

An interesting article from the Harvard® Business Review (hbr.org) reveals what we have preached for years: when it comes to hiring good sales people, forget the resume, the industry experience and the hard skills. Rather, focus on the needed soft skills and...